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Proud To Be Me CIC- Privcay Policy 

Proud To Be Me CIC is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Proud To Be Me CIC is a Community Interest Company based in England, delivering mentoring, alternative provision, and community-based support services. We act as a Data Controller for the personal data we collect.

What Data We Collect

We may collect and process the following data:

  • Personal details (e.g. name, email, phone number)

  • Service-related information (e.g. referrals, programme participation)

  • Safeguarding-related information where necessary

  • Equalities monitoring data (e.g. ethnicity, gender – anonymised where possible)

  • Website usage data (e.g. cookies, analytics

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you have given clear permission

  • Contract – to deliver agreed services

  • Legal obligation – where we are required to comply with the law

  • Legitimate interests – to operate and improve our services

  • Vital interests – where necessary to protect someone’s safety (e.g. safeguarding)

Special category data (e.g. ethnicity, safeguarding information) is processed in line with additional legal protections.

How We Use Your Data

We use personal data to:

  • Deliver programmes and services

  • Communicate with service users, parents/carers, and partners

  • Manage referrals and support needs

  • Safeguard children and vulnerable individuals

  • Monitor outcomes and report (anonymised) to funders

  • Improve our services and website

Safeguarding and Sensitive Data

Due to the nature of our work, we may process sensitive personal data. This is done:

  • Only where necessary

  • In line with safeguarding responsibilities

  • With appropriate security and confidentiality measures

Information may be shared with relevant authorities where there is a safeguarding concern.

Data Sharing

We may share data with:

  • Schools, local authorities, or referral partners

  • Safeguarding agencies where required

  • Funders (in anonymised or aggregated form)

  • Service providers (e.g. IT systems) who support our operations

We do not sell personal data to third parties.

Data Retention

We retain personal data only as long as necessary:

  • Service user data: in line with safeguarding and legal requirements

  • General enquiries: typically up to 12–24 months

  • Anonymised data may be retained for reporting and evaluation

Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure storage systems

  • Restricted access to authorised staff only

  • Confidentiality and safeguarding procedures

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where applicable)

  • Restrict or object to processing

  • Withdraw consent at any time

Requests can be made using the contact details below.

Cookies and Website Data

​We use cookies to improve user experience and analyse website usage. You can control cookies through your browser settings.

Social Media

We engage with users via platforms such as Facebook, Instagram, LinkedIn, and YouTube. These platforms operate under their own privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For any questions, data requests, or concerns, please contact:
 

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The Loft, Facework,

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MakerSpace, Queens Road,

 

London, England,

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SE14 5HD

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Proud to Be Me CIC is a Community Interest Company registered in England and Wales. Company No: 15018054

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